Contact Us

Please fill out the contact form below, or send an email to support@iguanamed.com and we will respond to your inquiry in approximately 1-2 business days.

If you prefer to speak to someone on our support team, you can reach us at (213) 559-7566. 

Orders can be picked up from 816 E Edna Pl, Covina, CA 91723 Mon to Fri 9am-5pm.

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Frequently asked questions

To begin the return process, contact us by filling out the form above or email us directly at support@iguanamed.com.
Include your order number and reason for return, and we will provide you with a pre-paid shipping label. Use any package to send the unwanted item(s) back, and we will process your return once we receive the package.

You can also take the items you want to return to our storefront in Covina, California and we will be happy to help you in person.

All purchases made on iguanamed.com or at our Covina Location have a 30-day return period or 60-day exchange period.
Read our return and exchange policy to check if your items are eligible for return.